At The Coordinating Center, we aim to dismantle inequalities within our policies, systems, programs and services by embracing CARE – Culture, Access, Respect and Equity and leading with appreciation, acceptance and compassion. It’s what makes us exceptional in achieving our mission and drives us to deliver culturally competent and effective care coordination services.
We believe we are stronger together.
We are passionate about embedding CARE into everything we do for our coworkers, community and the people we are privileged to serve;
C
Culture
We respect all individuals irrespective of gender, race, ethnicity, national origin, religion, age, sexual orientation, gender identity, education, ability, and any other characteristics that make a person unique.
A
Access
We value individual identities and unique perspectives by creating safe spaces that invite courageous dialogue and embrace authenticity.
R
Respect
We recognize that equity must take centerstage by creating a culture that promotes understanding that people have different needs and wants.
E
Equity
We acknowledge implicit/explicit bias; and,
We take an active stance against racism and social injustice.
Being non-racist and impartial is not enough.
Our Progress to Date:
Zero Tolerance Policy
We maintain a zero-tolerance policy on bullying, harassment and discrimination.
Reasonable Accommodations
We provide reasonable accommodations in the workplace and for our clients to ensure equal access to services.
Expanded Religious Accommodations
We expanded The Center’s Religious Accommodations Policy to respect the needs of individual coworkers regardless of their religious beliefs and practices.
Recognize Juneteenth
We recognize Juneteenth as a paid holiday: Peace, Love and Freedom Day, recognizing the full emancipation of enslaved people on June 19, 1865 – the first true day of FREEDOM for all Americans.
Cultural Competency
We pursue cultural competency throughout our organization by creating substantive learning opportunities and formal, transparent policies.
Gender Neutral and Anti-Ableist Language
We have integrated gender-neutral and anti-ableist language in our policies and practice.
CARE Training
We require and provide training for all coworkers on Culture, Access, Respect and Equity.
Continuous Improvement
We periodically survey our coworkers to ensure best practices in Culture, Access, Respect and Equity are met or exceeded.
Maintain Accessibility
We maintain accountability through our grievance policy and process, which ensures a fair and objective system for raising issues without bias.
Share Our Culture
We are dedicated to sharing our culture by presenting on a National level.
We are stronger together, we are continuously learning and working toward our vision.
