President/CEO Job Description

Position Summary
The Coordinating Center is looking for its next President/Chief Executive Officer (CEO) who will maintain our person-centered philosophy and inclusive culture as it moves into its 36th year of changing the lives of children and adults with disabilities and complex needs. We are looking for a visionary leader capable of taking us to the next level. Our ideal President/CEO has at least 7 years of experience working with national, state and local leaders in healthcare, care management and disabilities at all levels. We are seeking a dynamic individual who can work with a broad array of cutting-edge, public and private agencies to continually improve and enhance community inclusion, support policy advancement and drive our mission.

The President/CEO is the face of The Coordinating Center, responsible for the overall leadership and strategic planning. Selected by the Board of Directors the President/CEO has the responsibility to carry out the mission and is responsible for the overall management and operation of all aspects of the organization. The President/CEO focuses on long-range goals, strategies, plans and policies routinely exercising discretion and independent judgment in the performance of job duties. The President/CEO is accountable for the overall programmatic and fiscal integrity of the organization.

The successful candidate is a mature, strong, energetic, and creative leader who will build on the organization’s standard for excellence and provide strategic direction while embracing opportunities for new initiatives and entrepreneurial development. The President/CEO is responsible for all internal operations and external relationships articulating the compelling mission and vision to all stakeholders. The President/CEO will execute the company’s vision, put procedures and resources in place to promote scaling, optimize inefficient areas in the organization and drive the corporate development team and strategic planning.

If you are looking for a fulfilling career opportunity to lead a dynamic nonprofit organization and build on its mission, work with a high performing culture where coworkers are passionate about their work and clients served, where there is a high standard of service delivery practices and outcomes, then The Coordinating Center is the place for you.

Background
We excel at partnering with people with disabilities and complex needs to achieve optimal health, and a meaningful quality of life in the community of their choices. For more than three decades, we have translated national movements into ground-level, community-based programs including transitions of care, Medicaid rebalancing initiatives, aging in place, hospital readmissions reductions, and addressing homelessness. Our team has expertise in partnering to resolve complicated, intractable and costly social and health challenges for some of the state’s most vulnerable populations. Working largely with people who have low income and those that are high users of health care services, and those with disabilities, we coordinate services for more than 10,000 people across the state of Maryland through innovative programs that move people from institutions, nursing facilities and hospitals to homes in the community of their choice while reducing costs to the system and the citizens of Maryland. Currently we employ over 300 dedicated coworkers with a budget of $24 million.

Key Attributes

An innovative, visionary leader who has the personality, self-awareness, commitment to diversity, and ability to communicate with people from various social and economic backgrounds in a clear, concise and confident manner across a broad range of audiences.
A passionate and dedicated advocate for people with disabilities and complex medical and social needs who will support and appreciate The Coordinating Center’s person-centered approach, vision and mission.
An effective leader with the breadth of capabilities to lead both internal operational work and external relationships and business development
A strategic leader with the discipline and persistence to support a strong, energized team environment based on trust and invites diverse viewpoints.
A leader who manages with business intelligence, is data driven and balanced with practical and reality-based experience.
Deep commitment to shared leadership and to a collaborative and transparent approach in the management of the organization.

Core Competencies

Advocacy and Community Inclusion– a passion for the mission, supporting people with disabilities and complex needs.
Commitment to Diversity – reflected across the organization and the community we are privileged to support.
Financial and Business Acumen – understand and develop a broad array of business functions, interrelations to drive efficiency, growth and revenues, budgetary and management of a multi-million dollar budget for a nonprofit.
Achievement Orientation – constantly raises the bar and presses the organization towards a higher level of achievement
Efficiency Orientation – gets the most out of limited resources while achieving quality results.
Operational Management – continually focuses on business operations in order to maximize ongoing performance
Flexibility – responds to changes and others’ ideas comfortably
Mature Confidence – approaches others assertively, responsibly and supportively
Integrity – Demonstrates honesty and strong values through consistent action
Energy & Stamina – Focuses on a high level of energy for the business and manages stress effectively
Motivation & Engagement– A motivational leader who energizes individuals, encouraging innovative strategies for approaching work

Position Responsibilities

Board Management & Development:

Oversee the recruitment, development and support a strong and engaged Board of Directors to execute all Board policies and decisions.
Responsible for communicating effectively with the Board providing, in a timely and accurate manner all information necessary for the Board fiduciary and oversight responsibilities.
Drive fundraising efforts in concert with the Board and corporate team.
Work with the Board and its committees and serve as a liaison between the Board and staff, and guide Board development.

Leadership, Administration and Management

Vision and lead for the organization’s strategic planning efforts and budgetary prioritization.
Lead the corporate development team in the planning, implementation, and management of all aspects of The Coordinating Center, including finance and administration, HR, IT, marketing and communications, quality and outcomes management, business development and strategic initiatives, and all programs.
Development of new business budgets and efficacy of expansion opportunities.
Promote collaborative impact and governance, and drive the success of a diverse, vibrant culture.

Program and Division Management:

Overall responsibility for ensuring the corporate development team’s management of all programs and divisions, inclusive of appropriate staffing, regulatory compliance, and within budget.
Ensure provision of quality services for people and families supported through the organization.
Promote, support and utilize person-centered principles and practices in every phase of the organization’s operation.

Contract/Regulatory Compliance:

Maintain familiarity, knowledge and compliance of all contractual obligations and assure standards are met.
Ensure compliance leadership is competent, effective and current.

Public Policy and Advocacy

Broad understanding of social, economic, and environmental factors that influence health and successful community living for individuals with disabilities and older adults. Emphasis on a deep understanding of supportive housing and the role of population health in improving health outcomes.
In-depth knowledge of Medicaid and Medicare, including waiver programs and services, dual eligible programs, and funding and operational issues related to home and community-based services (HCBS) and an understanding of how HCBS fits into Maryland’s LTSS strategy and legislative priorities.
Understanding of Maryland’s unique health care system, the Health Services Cost Review Commission (HSCRC), Maryland’s All-Payer Model, and Maryland’s newest initiative to coordinate care across hospital and non-hospital settings (including mental health and long-term care), the Total Cost of Care Model.
Work to strengthen partnerships and foster new ones, engage federal officials, state elected officials and their staff, hospital executives, MCOs, foundation executives, government agencies, housing providers, advocacy groups, and community-based organizations to collaborate strategically to continually improve and enhance access to home and community-based services.
Using the The Coordinating Center’s Strategic Plan as a guide, lead efforts to provide strategic vision to HCBS system transformation reform both internally and externally, including identifying and embracing business opportunities to leverage and strengthen the Coordinating Center’s impact on improving health outcomes and community living for individuals with complex health and socioeconomic conditions.
Inform Coordinating Center staff and Board of Directors on federal, state, and local policy direction. Inspire and support internal and external efforts to link policy to “on the ground” practice.

Qualifications

Master’s required with expertise in Nonprofit Management, Public Health, Population Health, or a related field.
Minimum of 7 years in a senior leadership role within a nonprofit health care or social service organization.
Extensive knowledge and expertise in public and private human service and healthcare systems, disabilities, and health policy issues inclusive of budget development and financial oversight.
Experience with grant development and contract negotiations.
Exceptional relationship management skills with the ability to build and grow connections with people of all types and backgrounds.
Success working with a Board of Directors, policy makers, and funders with the ability to cultivate new and existing relationships.
Experienced transformational leader who is committed to affecting change to support the Mission