Millersville, Maryland – May 6, 2025 – The Coordinating Center is proud to announce the promotion of Emily E. Retz, MSN, RN, CCM, from Clinical Care Coordinator to Program Director for the Model Waiver Program. This Maryland Medicaid program supports medically fragile individuals, before the age of 22, to live at home rather than in a hospital or nursing facility, despite requiring that level of care.
Since joining The Coordinating Center in 2019, Ms. Retz has demonstrated exceptional dedication to pediatric and complex care coordination. Her promotion reflects the organization’s strong commitment to nurturing internal talent and fostering professional growth.
“Emily has played an integral role in advancing our care management services for children and adults with complex medical needs. She is a natural, proactive leader with a strong work ethic, skilled in relationship building and conflict resolution, and consistently assists with systems enhancements to improve outcomes and support our mission,” said Sharyn King, Senior Vice President of Population Health.
Prior to her current role, Ms. Retz worked for nearly a decade at Mount Washington Pediatric Hospital, where she held several roles, including Outpatient Nursing Care Coordinator for Pediatric Integrated Care for Complex Kids, Nurse Team Leader, Interim Nurse Manager, and Clinical Staff Nurse. Her work focused on children with multifaceted health, developmental, and social needs, where she excelled in clinical leadership, staff development, and family-centered care. Ms. Retz also served as an Adjunct Clinical Instructor in Pediatrics at the Community College of Baltimore County, where she mentored nursing students in real-world clinical settings. She has additional experience as a Clinical Nurse II in the Pediatric PACU at the University of Maryland Medical Center, specializing in post-anesthesia care and pediatric recovery. Ms. Retz holds a Master of Science in Nursing and a Bachelor of Science in Nursing from Notre Dame of Maryland University. She is a Certified Case Manager (CCM) and Certified Pediatric Nurse (CPN), recognized for her expertise, compassion, and commitment to improving health outcomes for vulnerable populations.
As Program Director for the Model Waiver program, Ms. Retz will be responsible for program development and execution, quality oversight, training and compliance. The Coordinating Center congratulates Ms. Retz on her well-deserved promotion and looks forward to her continued leadership in advancing care management services for people living with complex medical needs.
About The Coordinating Center
The Coordinating Center has been at the forefront of the care management industry, providing person-centered support for people with disabilities and complex medical needs since 1983. Learn more at coordinatingcenter.org.
